AI LOOKSMAXXING COACH
Terms of Use
GLOW UP LLC TERMS OF USE
Last Updated: July 14, 2025These Terms of Use (“Terms” or “Terms of Use”) are entered into by and between you (“User,” “you,” or “your”) and Glow Up LLC (“GlowUp,” “we,” or “us”) and govern your use of the Platform (as defined below).PLEASE READ THESE TERMS OF USE CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS THAT IMPACT YOUR RIGHTS, OBLIGATIONS AND REMEDIES IN CONNECTION WITH YOUR USE OF THE PLATFORM. BY ACCESSING OR USING THE PLATFORM, OR BY CLICKING TO ACCEPT OR AGREE TO THE TERMS OF USE WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU REPRESENT AND WARRANT THAT YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH US AND HAVE THE AUTHORITY TO DO SO EITHER ON YOUR OWN BEHALF OR ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, THAT YOU RESIDE IN THE UNITED STATES OR ANY OF ITS TERRITORIES, AND THAT YOU HAVE READ AND UNDERSTAND, AND ACCEPT AND AGREE TO COMPLY WITH AND BE LEGALLY BOUND BY, THESE TERMS IN FULL. IF YOU DO NOT AGREE TO THE TERMS, OR IF YOU OTHERWISE DO NOT MEET THE FOREGOING REQUIREMENTS IN ANY WAY, YOU MAY NOT ACCESS OR USE THE PLATFORM.CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to make changes or modifications to these Terms to reflect changes in applicable laws and regulatory requirements relating to the use of the Platform and related services, or to implement technical adjustments and improvements, or to respond to market requirements. All changes are effective immediately when we post them unless we expressly specify otherwise. In any event, no changes will apply retroactively as to any claims existing prior to the “last updated” date. It is your responsibility to regularly check these Terms to stay informed of updates, as they are binding. We will indicate that the Terms have been updated by updating the “last updated” date at the top of these Terms. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes.PLATFORM2.1. Platform; Overview
Our “Platform” means, collectively: any website owned or operated by GlowUp that directly links to these Terms (including the website currently located at https://glowupllc.com/, https://maxxing.app/, https://www.mewing.app/), and any and all features, functionality, tools and content available on or through each such website (the “Website”); any web, mobile or downloadable application owned or operated by GlowUp, through which access to any component of the Platform is available (“Apps”); and any and all other technology through which GlowUp provides the Platform, including all application programming interfaces or other integrations with third-party Services (as defined below) that are owned, developed, accessed or otherwise utilized by GlowUp in connection with providing the Platform.2.2. User Scores and Improvement Suggestions
The Platform includes functionality that allows you to voluntarily submit information, including but not limited to photographs, videos, or other media, data, and information (“User Submissions”), to receive a personalized appearance evaluation score and potential enhancement score (collectively, “Scores”). These Scores are generated using proprietary algorithms that analyze visual and other submitted input to generate generalized assessments related to visual presentation. The Platform may also provide non-medical improvement suggestions, which are informational recommendations intended to help Users explore ways to potentially achieve Scores to achieve the potential appearance enhancements based on the algorithmic outputs (“Suggestions”).Users acknowledge and agree that:
- The Scores are subjective, automatically generated, and do not constitute a medical diagnosis, psychological assessment, or professional beauty consultation.
- The Scores reflect algorithmic interpretations based on limited data inputs and may not reflect actual attractiveness, social value, or personal worth.
- No representation or warranty is made as to the accuracy, scientific validity, or reliability of the Scores or any implied claims regarding physical improvement or appearance outcomes.By submitting User Submissions to the Platform, including photographs and other media, you grant GlowUp a non-exclusive, worldwide, royalty-free license to use, process, analyze, and store your submissions for the purpose of generating Scores, providing Suggestions, and improving the functionality and accuracy of the Platform. For more information about how we use User Submissions, please refer to our Privacy Policy. You represent and warrant that you have all necessary rights and consents to upload and submit any User Submissions, and that such User Submissions do not infringe upon the rights (including privacy rights) of any third party.2.3. Biometric Data Disclosure
When you submit photographs of your face as User Submissions to receive Suggestions and Scores, we may process the photograph and information derived from such photograph, including biometric identifiers such as your facial geometry. If you are a resident of Illinois, please see our Illinois Biometric Information Privacy Notice.2.4. Platform Limited Access Rights
Subject to your compliance with the Terms, GlowUp grants you limited, non-exclusive, non-transferable, non-assignable and non-sublicensable access to use the Platform solely as provided by GlowUp and in the manner permitted by the Terms. We reserve the right to modify or discontinue the Platform, in whole or in part, at any time, for any reason or no reason, with or without notice to you. We may develop and provide upgrades, bug fixes, patches and other error corrections and/or new features, functionality, tools or content (collectively, “Updates”) for Apps. All Updates are part of the applicable App and subject to the Terms. If you do not promptly download and install all Updates, portions of the applicable App may not properly operate.2.5. User Conduct Guidelines
You warrant that you shall not, directly or indirectly, attempt to or actually:
- Access or use the Platform to violate any laws or regulations or infringe the rights of any third party (including intellectual property, privacy, or publicity-related rights).
- Access, copy, distribute, share, publish, use, store, or prepare derivative works from any Platform content for purposes that are inconsistent with the Terms, or lease, distribute, license, sell, or otherwise commercially exploit or transfer or grant rights in or to the Platform to any third parties.
- Share any access credentials to a respective user’s account on the Platform or otherwise assist an unauthorized user in accessing the Platform.
- Upload any User Submissions to the Platform that you do not have the necessary rights or permissions to upload.
- Circumvent our systems (including by attempting to access or use the Platform if you have been temporarily or permanently prohibited or blocked from using the same).
- Interact with the Platform by “scraping,” “crawling” or “spidering” the Platform by any other means.
- Use, display, mirror, or frame the Platform in whole or in part, or any GlowUp Marks or other proprietary information, without GlowUp’s express written consent.
- Interfere with, disrupt, damage or compromise the Platform or our systems or the access of any user of the Platform.
- Attempt to reproduce, decipher, decompile, disassemble or reverse engineer any of the code or software used to provide the Platform.
- Use the Platform for purposes of (1) benchmarking or competitive analysis of the Platform, (2) developing, using, or providing a competing software product or service, or (3) any other purpose that is to GlowUp’s detriment or commercial disadvantage.
- Otherwise abuse the Platform or breach the Terms.GlowUp reserves the right to monitor access to or use of the Platform by any user, and to investigate and prosecute all reports, complaints and claims, or otherwise suspected misconduct or violations of the law to the fullest extent of the law. You agree to cooperate with and assist GlowUp or its representative in good faith in any such investigations, including by providing us with such information as we may reasonably request.2.6. Accounts
To access the Platform or some of the resources it offers, you are required to use a registered account (“Account”). It is a condition of your use of the Platform that all the Account information about you remains correct, current, and complete. It is your responsibility to update any Account information when it becomes out-of-date. Any personal data processed by us with respect to your Account will be done so in accordance with our Privacy Policy. You agree that your access credentials with respect to your Account must be treated as confidential information, and you must not disclose Account access credentials to any other person or entity.2.7. Changes to Terms
(See CHANGES TO THESE TERMS above — retained in full.)2.8. Third-Party Services
The Platform may incorporate or otherwise rely on certain software, software services, and other services, content, information, data, and other materials that are: (x) incorporated within, displayed on, or offered through or in connection with the Platform; and (y) owned, operated, offered, or provided by third parties other than GlowUp (“Third-Party Services”). We do not control and shall not be liable to you for any Third-Party Services you may engage with on, through, or in connection with the Platform.2.9. Third-Party Products
The Platform may suggest, reference, or provide links to third-party products, services, or content (“Third-Party Products”) in connection with the Suggestions or as part of the user experience. These recommendations may be generated automatically based on your Scores, preferences, or interactions with the Platform. GlowUp does not endorse, warrant, guarantee, or assume responsibility for any Third-Party Products, whether or not linked to or recommended by the Platform. All Third-Party Products are offered and sold by independent third parties and are subject to their own terms, policies, and conditions. You are strongly encouraged to conduct your own research and consult appropriate professionals before purchasing or using any Third-Party Products.NO ENDORSEMENTS
The Platform may provide links to or otherwise incorporate third-party websites, resources, content, or services (collectively referred to as “Third-Party Material”). GlowUp is not responsible or liable to any user or any other third party for the accuracy, validity, sufficiency, authenticity, or completeness of any Third-Party Material, or the availability, terms, or practices of any providers of such Third-Party Material. Use of or links to Third-Party Material on or through the Platform does not imply any endorsement, warranty, or guarantee by GlowUp of such Third-Party Materials or the providers thereof. You acknowledge sole responsibility for and assume all risk arising from your use of all Third-Party Materials.SUBSCRIPTION TERMS; PAYMENT; TAXES; AND AUTO-RENEWAL
Subscription Access and Billing
Access to certain features or content of the Platform may require a paid subscription (“Subscription”). By purchasing a Subscription, you agree to pay all applicable fees and charges in accordance with the pricing and payment terms presented to you at the time of purchase. Subscriptions can be purchased via the App Store, Google Play, or directly from our website using a credit/debit card, Apple Pay or PayPal. Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually), as selected by you at the time of purchase.Auto-Renewal and Cancellation
IMPORTANT NOTICE: UNLESS YOU CANCEL AT LEAST 24 HOURS BEFORE THE END OF THE THEN-CURRENT SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR SUCCESSIVE PERIODS OF THE SAME DURATION, AND YOU WILL BE CHARGED AUTOMATICALLY USING THE PAYMENT METHOD ON FILE.
By purchasing a Subscription, you authorize GlowUp and its respective payment processor to charge your selected payment method on a recurring basis, until you cancel. Subject to any applicable Trial Offers, renewal fees will be at the rate then in effect, unless otherwise disclosed to you in advance.
You may cancel your Subscription at any time through your account settings or by contacting customer support at [email protected]. Cancellation will take effect at the end of the current billing period. You will not receive a refund for the remainder of the subscription term.
Important Note: Uninstalling the App does not automatically cancel your subscription. To stop recurring charges, you must actively cancel the auto-renewal through your account settings.Cancelling Website Purchases:
A: cancel your subscription purchased on our website in your account:
- Open the Maxxing app (reinstall if it was deleted). Link to download: iOS, Android
- Log in with the email and password you received after purchase.
- Tip: search your email inbox for the keyword “Maxxing” to find your login details.
- Go to Settings
- Go to Subscription Details
- Tap "Cancel Subscription"
- Follow the instructionsB: cancel your subscription purchased on our website by sending a cancellation request to [email protected]Cancelling App Store Purchases:
If you subscribed or started a trial through the App Store, manage your subscription settings within your Apple Account. Ensure cancellation is completed at least 24 hours before the trial or current subscription term ends. For more information, visit Apple's support page on managing subscriptions.Cancelling Google Play Purchases:
If you subscribed or started a trial through Google Play, manage your subscription settings within your Google Account. Cancellation must be done at least 24 hours before the trial or current subscription term ends. Learn more about managing subscriptions on Google's support page.Trial Subscriptions
We may provide trial subscriptions, which can be either free or paid, allowing temporary access to our App. If a trial is available, this will be explicitly stated during the checkout process. If no such notice is provided, your subscription purchase will proceed without any trial period. We reserve the right to restrict your ability to participate in multiple trial offers.
Automatic Conversion to Paid Subscription: Unless you cancel at least 24 hours before the trial ends, your payment method will be charged the subscription fee displayed during purchase for the selected subscription plan.Price Changes
GlowUp reserves the right to modify the pricing for Subscriptions at any time. In the event of a price change, we will provide you with reasonable advance notice by email or via an in-App notification. Price changes will take effect on the next renewal term following such notice, provided that you have not canceled your Subscription prior to the renewal.Payment Authorization
You authorize us to charge the payment method provided at checkout or at the end of any trial period. Payment options include credit/debit cards, PayPal, Apple Pay, Google Pay etc. If you purchase a subscription through the App Store or Google Play, the payment will be charged to your credit/debit card via your respective account upon confirmation of your subscription. Alternatively, if you subscribe through our websites (including but not limited to https://maxxing.me), the payment will be processed using your credit/debit card or PayPal account once you select a subscription and confirm your purchase.Non-Refundable Transactions
Except where applicable law provides otherwise or as outlined in these Terms, all payments are final, non-refundable, and non-transferable.Money-Back Policy
GlowUp offers a 30-day money-back guarantee on your subscription, subject to the following conditions:
- Eligibility: The Guarantee applies only once per user and only within the first 30 days of starting a subscription. It does not apply to upgrades, add-ons, or repeat purchases after cancellation and re-signup.
- Minimum Usage: You must have completed at least 21 separate days of
Privacy Policy
Privacy Policy
Last Updated: August 24, 20251. Introduction
This Privacy Policy describes how Glow Up LLC (“GlowUp”, “we”, “us” or “our”) collects, uses, stores, and shares your information when:
1) you access and/or use our websites, mobile applications, or other digital properties we own and operate and which link to this Privacy Policy, including https://glowupllc.com/, https://maxxing.app/, https://www.mewing.app/ (“Websites”);
2) you use our mobile application and online platform (collectively the “Services”);
3) you communicate with us in any manner, including by email, direct messaging, telephone, and/or in person (“Communications”); and
4) we interact with certain third-party partners.Please note the following important disclosures:
- Cookies, Advertising, and Tracking Technology Disclosures: see Section 5 below.
- Your Choices Disclosures: see Section 11 below.If you are a resident of certain states or countries, you may be entitled to additional rights. See Sections 16–20 for state-specific notices (California, Illinois, Connecticut, Nevada, Washington).2. Overview
GlowUp provides data-driven aesthetic enhancement tools that blend AI, image analysis, and dermatological insights. Our platform evaluates user-submitted images and generates two unique scores: a Current Beauty Score and a Potential GlowUp Score. These scores are intended to provide insights for you to consider when assessing how to optimize your appearance. Suggestions may include product referrals, care routines, and lifestyle adjustments.3. What Type Of Information Do We Collect?
We collect the following categories of information:
- Basic Identifying Information: name, address, email, phone.
- Device Identifiers: IP address, cookies, ad IDs.
- Internet/Network Activity: browsing or search history, interactions with Websites, Services, emails, and ads.
- Geolocation Data: imprecise (IP-based) or precise (GPS) location, if consented.
- Payment Information: credit card details and billing info (processed by our payment processor).
- Commercial Information: Services purchased, inquiries, preferences.
- Personal Aesthetic Information: appearance and dermatological data, including facial imagery.
- Biometric Data: facial geometry, skin texture, proportions (we do not use Biometric Data to identify individuals).
- User Content: goals, preferences, photos, videos, social media links, testimonials.
- Audio and Visual Information: images, recordings, customer service call recordings.
- Inferences: insights drawn from the above.4. How Do We Collect Your Information?
- Directly from you: when you create an account, update a profile, submit images, or contact us.
- Automatically: through cookies, pixels, SDKs, and related technologies.
- From Partners: analytics providers, ad networks, fraud prevention services, etc.5. Cookies and Related Online Tracking Technologies
We and our partners use cookies, pixels, SDKs, and analytics tools such as Google Analytics. These are used for:
- Functionality, Support, and Security
- Advertising and Marketing Measurements
- Behavioral Analytics
- Site Analytics6. How Do We Use Your Information?
We use your information to:
- Provide Websites and Services (accounts, scores, notifications, business functions).
- Communicate with you (respond to requests, provide support).
- Market and Advertise (send promotions, including third-party offers).
- Conduct Analytics and Personalization (improve Services, provide recommendations).
- Security and Fraud Prevention.
- Comply with Legal Obligations.
- Business Functions (records, billing, error detection).7. How Do We Disclose Your Information?
We may share information:
- With your consent
- In business transfers (mergers, acquisitions, bankruptcy)
- With service providers (payment processors, analytics, ad networks, IT support)
- With business partners offering products related to Suggestions
- For legal process and protection (to comply with law, enforce agreements, protect rights)8. How Do We Protect Your Information?
We take commercially reasonable steps to secure your information, appropriate to its sensitivity.9. How Long Do We Keep Your Information?
We retain information as long as necessary for business, legal, and regulatory purposes. When disposed, it is securely deleted.10. Links To Third Party Sites
Our Websites and Services may contain links to third-party sites with independent privacy policies.11. Your Rights and Choices
- Account: update or remove information by contacting us at [email protected].
- Communications: opt out of promotional emails (unsubscribe link or email request), SMS (“STOP”), or push notifications (device settings).
- Cookies/Tracking: adjust browser settings; see www.allaboutdnt.com for Do Not Track info.
- Analytics/Advertising: use Google opt-out tools and DAA/NAI opt-out links.Depending on your residence, additional rights apply (see Sections 16–20).12. Children
Our Services are not intended for children under 13. We do not knowingly collect such information.13. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. The effective date appears at the top.14. Accessibility
If you require this Privacy Policy in an alternative format, please contact us.15. Contact Us
If you have questions, please contact us:
- Email: [email protected]
- Address: Glow Up LLC, 901 Longvue Dr, Houston, PA 15342, USA16. California “Shine The Light” Law
California residents may request disclosure of personal information shared for direct marketing in the prior calendar year. Requests must be sent to [email protected].17. Illinois Biometric Information Privacy Notice
If you are an Illinois resident, we may collect biometric information (facial features, skin traits, etc.) to provide Scores and Suggestions. Data may be shared with partners offering related products. See Sections 8 and 9 regarding protection and retention.18. Connecticut Health Data Privacy Notice
Residents of Connecticut have rights to access, correct, delete, port, or opt out of processing of their health data. Requests can be submitted to [email protected].19. Nevada Privacy Notice
- Sale of Information: We do not sell your personal information. Nevada residents may confirm this by emailing [email protected] with subject “Nevada Opt-Out of Sale.”
- Health Data Privacy: We may collect skin/dermatological data to provide Services. You may exercise rights of access, deletion, or appeal via [email protected].20. Washington Health Data Privacy Notice
If you are a Washington resident, we may collect skin/dermatological health data to provide Services. You may exercise rights of access, deletion, or appeal via [email protected].Copyright ©2025 Glow Up LLC. All rights reserved.
Contact UsWe’d love to hear from you! Whether you have a question about our apps or need support, reach out to us and we'll get back to you promptly.
Fulfillment PolicyDelivery of Digital Goods
All of our products are delivered digitally. Upon successful purchase, customers will receive an email containing a link to access or install the product. No physical items will be shipped.Refund Policy
We offer a 30-day, 100% satisfaction guarantee. If you're not satisfied with
your purchase for any reason, simply contact us within 30 days of purchase and we'll issue a full refund—no questions asked.Returns
As our products are digital, we do not accept returns. However, refunds are available under our satisfaction guarantee.Cancellations
Subscriptions can be canceled at any time:
- If purchased through the iOS App Store, cancel via your iPhone settings.
- If purchased through the Google Play Store, cancel via your Google account.
- If purchased directly via Stripe, you can log in through your confirmation
email or contact us for assistance.
If you experience any issues canceling your subscription, our team is happy
to help—just email us at [email protected]
Contact UsFor any questions or support, contact us at:
[email protected]